A true entrepreneur, Ms. Irwin-Szostak launched numerous companies prior to BPR, including Strategic Advantage Associates Inc. (SAA), a holding company in the receivables management industry, and NCB Inc. (NCB), a full-service collection agency. SAA eventually acquired U.S. Financial Recoveries Inc. (USFR), and subsequently merged NCB into USFR. BPR has also served as an independent management consultant to call centers in New Jersey, New York, Louisiana and California.
Prior to forming her own companies, Ms. Irwin-Szostak served as the central legal manager for Capital Credit Corporation, for which she managed collection litigation for all branch offices nationwide. She also served as a senior business operations consultant for Integrated Health Services, Inc. in Hunt Valley, Maryland as well as a call center supervisor for The May Company in New York City.